Summary
Ken Shenkman, co-owner of Bulk Candy Store, shares insights on managing a family-run business and the challenges of scaling in a competitive market. He emphasizes the importance of finding a niche and focusing on profitable products. Ken also discusses the impact of email marketing on revenue and the need for customer trust. He advises businesses to prioritize user experience and optimize product pages. Additionally, he recommends the Judge.me app for customer reviews. In this conversation, Ken Shenkman, the owner of Bulk Candy Store, shares insights on fixing reviews and importing them to Judge Me, the research and development process, multi-channel sales and platforms, selling on Etsy and branding, advice for starting an online store, and goals for the future.
Takeaways